Ahead of this week’s Credit Summit, part of Credit Week, Achim Cremer looks at three of the most pressing trends and issues facing the UK credit and collections industry.
Last month I attended the 11th Annual Utility Week Consumer Debt Conference in Birmingham, United Kingdom. The conference drew 100+ attendees from the UK energy and water sectors to discuss the most pressing issues facing the sectors.
Experiencing financial difficulty can be tough for everyone involved. When a customer slips into arrears a gap is created between projected and actual revenue.
Earlier this month, illion Digital Tech Solutions hosted a roundtable ‘Embracing the Payment Difficulty Framework’ in Melbourne. Experts from EnergyAustralia, Proviso and illion Digital Tech Solutions discussed how utilities companies can embrace the new directive to deliver better outcomes for end customers.
Are you treating your customers fairly? We live in a time where customers can review, choose and switch providers without ever being in contact with another living person.
The Energy Retail Code is an opportunity for energy companies to use new ways to manage how they handle customers at risk of falling into debt while still generating customer loyalty.
We are delighted that TALKINGTECH has been announced as a finalist in the Credit & Collections Technology Awards 2017.
It can be a challenge to look up from the detail of everyday business and clients, beyond the next week or month, and think about future technology and service innovations with a fresh pair of eyes.
Ever since illion Digital Tech Solutions was founded in New Zealand over 30 years ago, we’ve been committed to designing and building our own technologies with customer-centric innovation firmly in mind.
TALKINGTECH partners with SCORE to launch digital collections to Canadian market.