Over 30 years of global industry intelligence
illion Digital Tech Solutions has been delivering flexible, self-service digital communications and payments solutions to some of the world's largest financial services, telecoms, government and utility organisations since 1986.
EDF Energy, EnergyAustralia, HSBC, Telefonica and Vodafone are just some of the companies that have reduced collections costs and improved customer engagement with illion Digital Tech Solutions.
Furthermore, over 600 libraries globally use illion Digital Tech Solutions' award winning i-tiva system.
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illion Digital Tech Solutions has 30 years of expertise in customer engagement, payments and collections |
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illion Digital Tech Solutions delivers critical payment services to over 40 companies, including some of the world’s largest blue chips |
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The average number of people illion Digital Tech Solutions contacts each month is 9.3 million |
KEY MILESTONES
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1986
TALKINGTECH founded
TALKINGTECH founded in Hamilton, New Zealand by Ray Stark
1989
First payments solution
First payments and collections solution was developed for Telecom NZ
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1991
Software-based solution
TALKINGTECH's first software-based, multi-contact solution was launched
1997
i-tiva launched
TALKINGTECH's interactive communications system for libraries was launched
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2001
First UK customer
Singlepoint starts using TALKINGTECH's collections service
2004
O2
O2 becomes a customer and remains so to this day
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2005
Global Expansion
Operations in Australia, Europe, NZ, North America and South Africa
2008
TALKINGTECH Foundation
The TALKINGTECH Foundation is established
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2010
Good Shepard School
The Good Shepard School, funded by the TALKINGTECH Foundation opens
2011
PCI DSS Compliance
TALKINGTECH proudly achieves PCI DSS Level 1 certification
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2013
VISA merchant agent
TALKINGTECH becomes a Visa Merchant Agent
2014
Pay by SMS
Pay by SMS channel launched
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2015
Innovation Lab
TALKINGTECH launches a permanent Innovation Lab, based in New Zealand
2016
30TH Anniversary!
TALKINGTECH celebrates its 30-year anniversary
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2016
Webpay
Webpay payment channel launched
2018
Acquired
TALKINGTECH acquired by illion
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2019
Rebranding
TALKINGTECH rebranded as illion Digital Tech Solution